Healthcare leaders track countless metrics – patient satisfaction scores, length of stay, readmission rates, and financial indicators. Yet one of the most critical metrics often remains unmeasured: safety-related behaviors and perceptions among staff and patients.
When we discuss safety in healthcare, conversations typically center around clinical outcomes and patient harm events. While these...
“Staying Safe Starts with Your Voice” — Episode 22
Co-host: Marcus—former healthcare security director
Co-host: Natalie—nurse practitioner and clinical team leader
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Healthcare environments inherently expose professionals to traumatic experiences—from workplace violence to patient deaths, from ethical dilemmas to system failures. This Mental Health Awareness Month offers an opportunity to recognize that creating psychologically healthy workplaces requires more than preventing harm; it necessitates building recovery-oriented cultures that help staff heal from...
In healthcare settings, the connection between communication and mental health is profound yet often overlooked. As we recognize Mental Health Awareness Month, it's time to acknowledge that how we speak to one another isn't just about information exchange—it's fundamentally about creating environments that either support or undermine psychological well-being.
Healthcare leaders face an unprecedented challenge: maintaining the mental well-being of frontline staff who regularly encounter high-stress situations, including the threat of workplace violence. As Mental Health Awareness Month reminds us, supporting the supporters isn't just good ethics—it's essential for organizational sustainability, patient care quality, and staff retention.
Healthcare professionals enter the field with a desire to help others, but many find themselves facing a reality far removed from this noble intention. In reality, they often become targets of verbal abuse, threats, and physical violence from the very people they're trying to help. While the physical dangers of workplace violence have started to receive significant attention, the psychological...
“Improve Your Institution's Responses to Mental Health Crises ” - Episode 21
Host: Brine Hamilton, CHPA
Guests: Joel Lashley and Gary Klugiewicz
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For those of us that work in social services, education, and healthcare, trauma informed care is a concept that is familiar. Other terms used to describe this concept are trauma responsive care and trauma sensitive schools. All these terms revolve around one important word- Safety! Safety is very evident within literature, workshops, conferences and conversations about trauma informed care.
The challenges of providing care and even for the basic human needs of mentally ill and cognitively disabled people are nothing new. Nor are the many well-meaning attempts to address this difficult and multifaceted problem. Still, in the present age of staggering advances in technology, medicine, physics, and a renewed exploration of space, we are struggling for answers about how best to manage...
Enjoy this excerpt from one of our published books.
