Poor communication doesn't just cause confusion—it creates risk. In healthcare settings, communication breakdowns contribute to approximately 70% of sentinel events, according to The Joint Commission. Yet despite this clear connection, many organizations still treat communication and safety as separate domains, addressing them through different training programs and departmental responsibilities.
In many healthcare organizations, safety is often compartmentalized, relegated to a specific department or committee that meets periodically to review incidents and update policies. This approach, while systematic, misses a crucial truth: safety isn't a department or a monthly meeting—it's a behavioral discipline that every employee practices or neglects dozens of times each day.
As we observe...
Enjoy this excerpt from one of our published books.
Enjoy this excerpt from one of our published books.
After six hours of unloading her stuff and setting up her new dorm room, Amanda was exhausted. She was super excited that she finally had her own desk, her own bed, and her own space. She looked over at her laptop and iPod and noticed that her music download was finally complete. As she...
The frenzy of holiday shopping is about to begin, and retailers are ramping up for their Black Friday events. This means those in loss prevention are preparing themselves for what often is viewed as a stress-filled time of year. Whether you are working a uniformed or plain clothes position, proper preparation will help reduce that stress and make the holidays more enjoyable for you and the...
Enjoy this excerpt from one of our published books.
When differences divide us, treating each other with dignity by showing respect establishes a common ground for managing conflict.
Enjoy this excerpt from one of our published books.
“Violence can only be concealed by a lie,and the lie can only be maintained by violence.”
-Aleksandr Solzhenitsyn
The security team arrived on the unit in just a few minutes, but the floor was already quiet. The call from dispatch said a nurse was being actively assaulted, so everyone...
Enjoy this excerpt from one of our published books.
