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1845 N. Farwell Ave. Milwaukee 53202


Non-Physical — Physical

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Crisis Management Tactics

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Stabilization/Escort Tactics

Program Overview

This training focuses on how to make a justifiable and desirable decision to intervene in an emergency and, once this decision is made, how to stabilize a situation using the least forceful means and, if necessary, safely escort individuals to a different location.

Target Audience

Non-security contact professionals who have a responsibility to intervene in emergency situations. 

Download Program Summary- Positive Interventions

Issues Addressed That Require a Trained Response

  • Refusing to cooperate with a direction or a request that is necessary to keep self and others safe
  • Unsafe behaviors that could result in harm to self or others
  • Fleeing or escaping when it is unsafe to do so
  • Hurting or threatening to hurt self or others
  • Refusing medical or other intervention when doing so is likely to lead to serious injury or death

Develop the Knowledge, skills, and abilities to

  • develop a decision mindset
  • recognize when verbal methods have failed and it is necessary to take further action
  • make a justifiable and desirable decision to physically intervene 
  • safely and effectively stabilize a situation using the six levels of stabilization
  • safely escort individuals to another location
  • debrief, document, and report violent incidents
  • articulate the reasons for taking action

Confidence In Conflict Playbook: 12 Steps For Creating A Workplace That Is Incompatible With Conflict And Violence

Get Instant Access - Playbook CTA Blue