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Resources

Free Resources On How To Manage Conflict
 
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Foundations

Case
Studies

Marketing
Videos

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Foundations

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Confidence In Conflict Playbook

Discover how to effectively manage violence in the workplace

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Vistelar Training Program Summaries

Download a one/two-page summary for each of our training programs

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Confidence In Conflict Book chapters

Download chapters from our Confidence In Conflict books

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Foundational Training - 12 Elements

Non-Escalation, De-Escalation, and Crisis Management Overview

NE, DE, CM Interactive PDF Overview

  

Case Studies

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Conflict Management Research

Read the results of this University of Wisconsin-Milwaukee research

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UK Restraint Reduction Case Study

Download a summary of training provided by our UK partner 

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Vistelar Training Platform Evaluation

Read Vistelar's Conflict Management Platform Evaluation as prepared for BCI

BCI-Vistelar training platform evaluation

Marketing Videos

 Conflict is Inevitable, But It Can Be Managed

Learn how to address the problems of poorly-managed conflict

One Thing That You Must Manage Well

Learn how conflict can negatively impact your organization

  

Virtual Instructor-Led Training

Watch video explaining how Vistelar provides remote training

How Vistelar can help Your Organization

Learn how we address the entire spectrum of human conflict

Licensing, Training, and Consulting

Watch video about our conflict management solutions

The 6 C's of Conflict Management

Learn about this systematic framework for managing conflict

Webinars & Podcasts

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Listen To Our Latest
Podcast

Listen to an episode of the Conflict In Conflict podcast

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Keeping Yourself and Others Safe

Watch this webinar we did for the Boston chapter of IAHSS

 Level 2 Tactics for Physical Stabilization

Watch this webinar that we did for the Maryland chapter of IAHSS

May 21, 2025—Webinar

Unarmed but Not Unprepared: Practical Response Strategies for Active Assailant Incidents in Healthcare Settings 

June 18, 2025—Webinar

The Importance of Communicating and Monitoring During Physical Stabilization

July 30, 2025—Webinar

The Position on Prone—Rethinking Prone Restraints: Advancing Safer, Trauma-Informed Behavioral Healthcare

Client Videos

Blackstone Consulting Experience 

Watch video about this licensee's experience with Vistelar

 Children's Hospital & Medical Center

Watch a video that we developed with this Vistelar licensee

University of Arkansas For Medical Sciences

Watch a video that we developed with this Vistelar licensee

Confidence In Conflict Playbook: 12 Steps For Creating A Workplace That Is Incompatible With Conflict And Violence

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