The Minnesota Hospital Association (MHA) has selected Vistelar, LLC as an Endorsed Business Partner (EBP), recognizing the company's leadership in helping healthcare organizations prevent workplace violence and improve staff safety.

The MHA Endorsed Business Partner program identifies best-in-class, innovative organizations through a rigorous vetting process designed to match member needs...

When healthcare organizations invest in workplace violence prevention training, they often use the term “de-escalation” as an umbrella term for the approach to both prevention and intervention. However, understanding the difference between a preventative approach, “non-escalation”, and an intervention approach, “de-escalation”, is crucial for building truly effective conflict management programs....

Beyond crowded malls, family safety extends to vehicles, shopping habits, and home security. Criminals often exploit holiday distractions, making these areas especially important. 

Crowds are a hallmark of the holiday season. Whether at a Christmas market, shopping mall, or holiday parade, families often find themselves shoulder-to-shoulder with strangers. While most people are harmless, these environments can be overwhelming and risky for children and elderly family members.

The holiday season brings joy, laughter, and gatherings of family and friends. Yet, it also brings larger crowds, heavier shopping traffic, and an increased risk of children or vulnerable loved ones becoming separated. In these moments, a clear family safety plan can mean the difference between panic and protection.

In this October webinar, Dave Young discussed how Patient Care Safety Monitors play a critical role in suicide prevention. The session focused on how these team members help identify early warning signs, maintain patient dignity during high-risk situations, and support clinical teams through consistent presence and effective communication. Presenters also shared practical strategies and...

“Good Speak: Non-Escalation Strategies for Healthcare” — Episode 35

Co-host: Marcus—former healthcare security director

Co-host: Natalie—nurse practitioner and clinical team leader

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This article is Part 3 of a three-part series on the importance of  Patient Care Safety Monitors. Click here to read Part 1, or click here to read Part 2.

Every second counts in a suicide prevention crisis. For Patient Care Safety Monitors, knowing exactly what to do—and staying mentally and emotionally prepared to do it—can be the difference between life and loss. This final article explores...

This article is Part 2 of a three-part series on the importance of  Patient Care Safety Monitors. Click here to read Part 1, or click here to read Part 3.

Patient Care Safety Monitors do far more than watch. Every word they speak and every note they write can calm fear, expose risk, and even prevent tragedy. When monitors pair trauma-informed communication with clear, factual documentation, they...