Who We Serve
For example, we work with such disciplines as healthcare, behavioral health, education, security, social services, home visitation, hospitality, customer service, transit, and law enforcement. We train contact professionals — individuals who spend the vast majority of their time directly interacting with the general public or their organization’s clients — and organizational teams impacted by workplace and/or lateral violence.
Why We’re Different
Vistelar is a licensing, training, and consulting institute focused on helping organizations improve safety through a systematic approach to workplace conflict management
Our Unified Conflict Management System™ uses easy-to-learn and trauma-responsive tactics — based on over four decades of real-world experience and frequent enhancements — to empower teams to identify, prevent, and mitigate all types of conflict, from simple disputes to physical violence.
To build safe and respectful workplaces through verbal and physical conflict management solutions
To make the world safer by teaching everyone how to treat each other with dignity by showing respect and increasing their confidence and abilities in managing conflict, crisis, and physical violence
We address the entire spectrum of human conflict via these core programs:
Traditional — Includes packaged curriculum, train-the-trainer training, a workbook purchase requirement, and usually a requirement for periodic recertification of trainers (Vistelar does not have a recertification requirement)
Significant cost savings
Online on-demand courses
Bulk purchase of books
Unified Conflict Management System™
Is based on the Vistelar 6 C’s of Conflict Management framework
- Uses consistent principles, methods, and terminology across all programs
- Has a systemized structure of tactics represented by simple reminder graphics
- Emphasizes simplicity and universal application with all tactics taught
- Is the result of over four decades of real-world experience and ongoing enhancements
The result is a system of tactics that are easy to learn, remember, apply, and teach.
Enhanced customer satisfaction and outcomes
- Decreased injuries and worker compensation claims
- Improved emotional, physical, and organizational safety
- Minimized liability and reputational risks
- Reduced absenteeism, poor morale, and turnover
- Lessoned lateral violence (workplace bullying)
Today Vistelar is a world leader in conflict management licensing, training and consulting, supported by:
The comprehensive Vistelar
Unified Management System™
Several published books in its
Confidence In Conflict Series
A premier team of conflict
Meet the Vistelar Team
Allen’s background includes more than 20 years of experience as an executive for large corporations and more than 20 years of leadership roles in several entrepreneurial businesses.
Bill’s experience includes decades as a police officer, mediating civil cases in court and training police academy recruits. Recently, he has specialized in helping Vistelar’s clients through their training journey.
Dan is a seasoned management professional with over a decade of leadership experience at FedEx. He has a passion for creating and maintaining a safe and respectful workplace, both for our valued customers and dedicated team members.
Derrick spent 17 years training thousands of officers defensive tactics, firearms, tactical response, ethics, and ground fighting. He has also served as safety coordinator for a major public school system.
USMC veteran, public safety trainer with over 3 decades of experience responding to real-world threats working with healthcare organizations around the world
Gary has 24 years experience in developing, coordinating and delivering physical stabilization skills to law enforcement professionals, as well as staff at behavioral health and social services organizations.
A retired sheriff’s captain, Gary has been a leader in conflict management training for over 40 years, moving from law enforcement to healthcare, mental health, education, and beyond.
Jill brings 20 years of combined experience in hospital security and campus law enforcement. She specializes in active shooter response, sexual assault prevention, bystander intervention, trauma-informed care and PTS(D).
Jim has been working one-on-one with children and adolescents who have experienced a great deal of trauma, as well as providing training for people who interact with at-risk youths.
Joel has 30 years experience in healthcare security training. He co-developed a program to teach law enforcement how to respond to individuals with autism and other cognitive disabilities.
Katie Ann is a registered nurse by trade with experience in the inpatient, outpatient, research, and administrative areas of healthcare. Her approach combines her expertise in workplace violence prevention with her experience surviving a near fatal workplace violence attack.
Katie Ann Blanchard
Kati has worked with various social service organizations to provide assistance and support to inner city community members. She has worked in various capacities at Vistelar for over a decade.
Lisa’s experience includes decades of leading healthcare and university police, security and emergency management programs. She has spent the past 10 years providing consulting, training and security vulnerability assessments to hospitals across the country.
Logan is a Firefighter, EMT, married, and has two children residing in Northeast Arkansas. An instructor for over 25 years in disciplines from conflict management, active shooter to firearms.
Rachel has over 10 years experience in business development and healthcare leadership. She is passionate about the Vistelar mission and determined to find the best workplace violence prevention solution for our clients.
Rollan has 24 year of experience as a training instructor for law enforcement in professional communications, physical defensive arrest & control tactics, non-escalation and de-escalation tactics, mental health awareness & assessment.
Tom has been a police officer for over 30 years, now serving as Chief of Police in Cudahy, WI. Chief Poellot joined the U.S. Army Military Police in 1986.
A public safety training professional with 25 years of experience in law enforcement, private security and personal training. Tony specializes in defense tactics training as well as civilian self-defense.