Who We Serve
For example, we work with such disciplines as healthcare, behavioral health, education, security, social services, home visitation, hospitality, customer service, transit, and law enforcement. We train contact professionals — individuals who spend the vast majority of their time directly interacting with the general public or their organization’s clients — and organizational teams impacted by workplace and/or lateral violence.
Why We’re Different
Vistelar is a licensing, training, and consulting institute focused on helping organizations improve safety through a systematic approach to workplace conflict management
Our Unified Conflict Management System™ uses easy-to-learn and trauma-responsive tactics — based on over four decades of real-world experience and frequent enhancements — to empower teams to identify, prevent, and mitigate all types of conflict, from simple disputes to physical violence.
To build safe and respectful workplaces by providing verbal and physical conflict management solutions
To make the world safer by teaching everyone how to treat each other with dignity by showing respect and increasing their confidence in managing conflict, crisis, and physical violence
We address the entire spectrum of human conflict via these core programs:
Traditional — Includes packaged curriculum, train-the-trainer training, a workbook purchase requirement, and usually a requirement for periodic recertification of trainers (Vistelar does not have a recertification requirement)
Significant cost savings
Online on-demand courses
Bulk purchase of books
Unified Conflict Management System™
Is based on the Vistelar 6 C’s of Conflict Management framework
- Uses consistent principles, methods, and terminology across all programs
- Has a systemized structure of tactics represented by simple reminder graphics
- Emphasizes simplicity and universal application with all tactics taught
- Is the result of over four decades of real-world experience and ongoing enhancements
The result is a system of tactics that are easy to learn, remember, apply, and teach.
Enhanced customer satisfaction and outcomes
- Decreased injuries and worker compensation claims
- Improved emotional, physical, and organizational safety
- Minimized liability and reputational risks
- Reduced absenteeism, poor morale, and turnover
- Lessoned lateral violence (workplace bullying)
Today Vistelar is a world leader in conflict management licensing, training and consulting, supported by:
The comprehensive Vistelar
Unified Management System™
Several published books in its
Confidence In Conflict Series
A premier team of conflict
Meet the Vistelar Team
Allen’s background includes more than 20 years of experience as an executive for large corporations and more than 20 years of leadership roles in several entrepreneurial businesses.
Debbie has decades of experience working in residential care where she coached/trained staff directly working with youth and families struggling with trauma, mental illness, family dysfunction, neglect and hopelessness.
Derrick spent 17 years training thousands of officers defensive tactics, firearms, tactical response, ethics, and ground fighting. He has also served as safety coordinator for a major public school system.
Bill’s experience includes decades as a police officer, mediating civil cases in court and training police academy recruits. Recently, he has specialized in helping Vistelar’s clients through their training journey.
A law enforcement and USMC veteran with over 35 years of experience responding to real-world threats. A tactical consultant domestically and internationally
Dave is a trained Physician’s Assistant. He left bedside care after 13 years and since then has 30 years of experience leading sales and marketing teams at Marquette Medical Systems, General Electric and Masimo.
Gary has 24 years experience in developing, coordinating and delivering physical stabilization skills to law enforcement professionals, as well as staff at behavioral health and social services organizations.
A retired sheriff’s captain, Gary has been a leader in conflict management training for over 40 years, moving from law enforcement to healthcare, mental health, education, and beyond.
Jill brings 20 years of combined experience in hospital security and campus law enforcement. She specializes in active shooter response, sexual assault prevention, bystander intervention, trauma-informed care and PTS(D).
Jim has been working one-on-one with children and adolescents who have experienced a great deal of trauma, as well as providing training for people who interact with at-risk youths.
Joel has 30 years experience in healthcare security training. He co-developed a program to teach law enforcement how to respond to individuals with autism and other cognitive disabilities.
Logan is a Firefighter, EMT, married, and has two children residing in Northeast Arkansas. An instructor for over 25 years in disciplines from conflict management, active shooter to firearms.
Kati has worked with various social service organizations to provide assistance and support to inner city community members. She has worked in various capacities at Vistelar for over a decade.
Rollan has 24 year of experience as a training instructor for law enforcement in professional communications, physical defensive arrest & control tactics, non-escalation and de-escalation tactics, mental health awareness & assessment.
Tom has been a police officer for over 30 years, now serving as Chief of Police in Cudahy, WI. Chief Poellot joined the U.S. Army Military Police in 1986.
A public safety training professional with 25 years of experience in law enforcement, private security and personal training. Tony specializes in defense tactics training as well as civilian self-defense.