Read about conflict management techniques.
Enjoy this excerpt from one of our published books.
No one wants to recognize (or admit) that they are a victim (of anything), so we often fail to identify certain behaviors as victimizing. But no matter how we personally understand and define lateral violence, bullying, abuse, discrimination, or harassment, it is time to expand...
Enjoy this excerpt from one of our published books.
“Violence can only be concealed by a lie,and the lie can only be maintained by violence.”
-Aleksandr Solzhenitsyn
The security team arrived on the unit in just a few minutes, but the floor was already quiet. The call from dispatch said a nurse was being actively assaulted, so everyone...
Enjoy this excerpt from one of our published books.
Many nurses work with patients who are experiencing various levels of pain, fear, and emotional distress, which can sometimes lead to violence. As a result, nurses are sometimes choked by patients; and not only with their bare hands, but with I.V. tubing, electrical cords, medical device leads, I.D. lanyards, and even bedsheets! This places them, of course, in great danger of asphyxiation,...
Although much of crisis intervention or de-escalation concentrates on the spoken word, the reality is often what we say is not nearly as important as how we say it. When angry or frightened people can’t comprehend what we’re saying with our mouths, they can still listen and respond to what we say with our hands and other body language.
Enjoy this excerpt from one of our published books.
If we had to open the heart of a nurse, we would see many things like compassion, empathy, and love. Now more than ever, these loving people are often placed in situations that can compromise their safety.
College campuses are crowded places. From dorms and lecture halls to gymnasiums and dining halls, college students spend those formative years shoulder-to-shoulder. Is it still possible to be lonely and isolated on a college campus? What are the signs of loneliness, if it’s something other than just being physically alone? Most importantly, why do campus workers need to know the signs of...
