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Read about conflict management techniques.

"Someone Is Watching!" There is No Need To Worry if You Know What to Do

Milwaukee Journal Sentinel - Ex-deputy teaches cops to show best side when cameras roll

Back in June of 2015, the Milwaukee Journal Sentinel did a story about one of Vistelar's trainers, Gary Klugiewicz.  In this new age of social surveillance, professionals sometimes get into trouble. That said, when you get the right training and operate in good faith, security cameras and cellphones bring with them many opportunities to shine! In the end, we may be sacrificing privacy in public...

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'Hey, You Grabbed Me The Wrong Way!'

Vistelar Blog Front Wrist Escape

Have you ever taken a self-defense class and heard an instructor say something like, “No, grab my other arm?” or “Hey, you grabbed me the wrong way?” So, if you're grabbed by the wrist, the arm, the shirt, or the throat, do you really want to take the time to think about what move you need to escape? Wouldn't it be much better to have a self-defense technique that is easy to learn, recall, and...

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Understanding Workplace Violence on a Deeper Level - Book Excerpt

Ending Lateral Violence - Chapter 2 Featured Image

Enjoy this excerpt from one of our published books.

Chapter 2

Understanding Workplace violence on a deeper level

No one wants to recognize (or admit) that they are a victim (of anything), so we often fail to identify certain behaviors as victimizing. But no matter how we personally understand and define lateral violence, bullying, abuse, discrimination, or harassment, it is time to expand...

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Everything Is Okay Now - Confidence In Conflict Book Excerpt

Confidence in Conflict for Healthcare Professionals -  Chapter 2

Enjoy this excerpt from one of our published books.

Chapter 2

Everything is Okay Now. Respond, Don't React 

“Violence can only be concealed by a lie,and the lie can only be maintained by violence.”

-Aleksandr Solzhenitsyn

The security team arrived on the unit in just a few minutes, but the floor was already quiet. The call from dispatch said a nurse was being actively assaulted, so everyone...

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How much danger am I in? - Confidence In Conflict Book Excerpt

Confidence in Conflict for Healthcare Professionals -  Chapter 1

Enjoy this excerpt from one of our published books.

Chapter 1

How Much Danger Am I In? Be Alert and Decisive

“Only human beings can look directly at something, have all the information they need to make an accurate prediction, perhaps even momentarily make the accurate prediction, and then say that it isn’t so.” -Gavin de Becker
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It Only Takes Seconds to Injure Your Trachea

It only takes seconds to injure your trachea

Many nurses work with patients who are experiencing various levels of pain, fear, and emotional distress, which can sometimes lead to violence. As a result, nurses are sometimes choked by patients; and not only with their bare hands, but with I.V. tubing, electrical cords, medical device leads, I.D. lanyards, and even bedsheets! This places them, of course, in great danger of asphyxiation,...

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Listening to the Hand

Listening to the hand- Vistelar Blog Post

Although much of crisis intervention or de-escalation concentrates on the spoken word, the reality is often what we say is not nearly as important as how we say it. When angry or frightened people can’t comprehend what we’re saying with our mouths, they can still listen and respond to what we say with our hands and other body language.

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