This entry is part three in a three part series from How to Best Train Contact Professionals. Click here to read part 1 of 3, or click here to read part 2 of 3.
How to best train contact professionals (Part three)
Posts about Training (3)
How to best train contact professionals (Part two)
This entry is part two in a three part series from our published report How to Best Train Contact Professionals. Check out our blog to catch the rest of the article.
'What’s in it for Me?' – Tips for Starting Your Training Off Right
Caring Hurts: Study Shows What Nurses Already Know About Work-Related Stress
A lecture I once gave at a nursing conference about workplace violence, hosted by the Marquette University College of Nursing, was followed by a vigorous question and answer session. After fielding a few questions, I noticed a woman in the front row sheepishly raising her hand. Frankly, she looked shell-shocked.
Her expression was blank and her eyes were wet with tears on the edge of spilling...
How to manage intra-organizational conflict - Part Two - Podcast
Personal Safety for Home Visit Workers - Part 1 of 4 - Manual Excerpt
Enjoy this excerpt from Vistelar's Unified Conflict Management System Training Manual on Personal Safety for Home Visit Workers. This is part 1 of 4.
Improve Treatment Responses to Mental Health Crises - Podcast
“Improve Your Institution's Responses to Mental Health Crises ” - Episode 21
Host: Brine Hamilton, CHPA
Guests: Joel Lashley and Gary Klugiewicz
Subscribe to our podcast on Apple Podcasts, Stitcher, Google Play or YouTube.
Vistelar’s Training Offers a Positive Impact on Behavioral Health Professionals
“Vistelar’s Training Demonstrates a Positive Impact on Behavioral Health Professionals ” - Episode 20
Host: Allen Oelschlaeger
Guests: Dr. Danielle Romaine Dagenhardt, Matt Richie, Ph.D.
Subscribe to our podcast on Apple Podcasts, Stitcher, Google Play or YouTube.
Four Safety Benefits to Implementing Trauma Informed Care
For those of us that work in social services, education, and healthcare, trauma informed care is a concept that is familiar. Other terms used to describe this concept are trauma responsive care and trauma sensitive schools. All these terms revolve around one important word- Safety! Safety is very evident within literature, workshops, conferences and conversations about trauma informed care.
Patient v. Employee Satisfaction: A balancing act for HR
A busy urban psychiatric hospital sends employee satisfaction scores through the roof while increasing patient safety at the same time. How is this possible? Perhaps it’s because they discovered that keeping patients safe keeps employees safe as well. And what employees care about most, it seems, is safety.