Agreement provides verbal and physical conflict management training to all Inova members
Milwaukee, WI — August 21, 2025 — Inova Health System has signed a content license agreement with Vistelar to provide workplace violence prevention training to all 60,000 plus Inova members.
Under the three-year agreement, Vistelar will deliver their Unified Conflict Management System intellectual property, e-learning, and instructor-led training for:
- Workplace violence prevention, management, and interventions
- Behavioral emergency response team skills
- Active assailant prevention and response
The tailored, evidence-based training is focused on:
- Early-warning recognition so staff can identify and address potential risks before they escalate.
- Non-escalation skills to prevent situations from escalating into workplace violence.
- Confidence-building strategies to ensure staff feel prepared and supported in challenging situations.
- Safety-enhancing de-escalation and personal protection, and intervention skills.
“Vistelar’s training will help equip all 26,000 Inova team members with additional tools to recognize potential risks, prevent escalation, and respond effectively in high-stress situations,” said Fernando Conde, Vice President, System Security at Inova. “By strengthening these skills, we are supporting a safer environment for both our care teams and the patients we have the privilege to serve.”
This partnership builds on Inova’s commitment to workplace safety for staff, patients, and visitors.
Gil Aleman, Chief Executive Officer at Vistelar, said, “Vistelar is proud to partner with Inova to provide customized programming that supports their team members. We are excited to work with Inova’s outstanding leadership team to maximize our impact and efficiency in delivering our Unified Conflict Management System.”
About Vistelar
Vistelar is a licensing, training, and consulting institute focused on helping healthcare organizations build safe and respectful workplaces via verbal and physical conflict management solutions. Vistelar empowers teams to safely and effectively identify, prevent, and mitigate all types of conflict, from simple disputes to physical violence.
