Incident Reporting Isn't Enough: What Your Team Isn't Telling You
Healthcare organizations rely heavily on incident reporting systems to identify and address safety concerns, including workplace violence. These systems ...
Education Hub
K4-12 School Safety Insights
Conflict Trigger Guards: Emotionally Intelligent Communication Tools for Healthcare
“Conflict Trigger Guards: Emotionally Intelligent Communication Tools for Healthcare" — Episode 32 Co-host: Marcus—former healthcare security director Co-host: ...
Verbal Triage: A Necessary Step in Violence Prevention
In healthcare environments where resources are limited and demands are high, triage represents a fundamental organizing principle. Clinical triage sorts ...
What's Missing from Your Safety Drills?
Healthcare organizations conduct regular safety drills to prepare for emergencies ranging from fires and natural disasters to active shooters and mass casualty ...
Three Seconds to Diffuse a Threat: The Power of First Contact
In a healthcare setting, the first three seconds of an interaction often determine whether a situation will escalate or stabilize. This critical window—from ...
Training vs. Conditioning: What Sticks When It's Life-or-Death?
Under extreme stress, humans don't rise to the occasion—they fall to their level of training. This reality holds profound implications for healthcare ...
Beyond Words: The Silent Language of Healthcare Communication—Podcast
“Beyond Words: The Silent Language of Healthcare Communication" — Episode 31 Co-host: Marcus—former healthcare security director Co-host: Natalie—nurse ...
Listening as a Safety Practice
In healthcare settings where lives depend on accurate information exchange, listening isn't just a courtesy—it's a critical safety practice. Yet despite its ...
The Communication Crisis in Healthcare—And How to Fix It
Healthcare faces a communication crisis that endangers patients, burns out clinicians, and compromises care quality. While clinical advances accelerate at ...
Creating Environments Incompatible With Violence—Podcast
“Creating Environments Incompatible With Violence" — Episode 30 Co-host: Marcus—former healthcare security director Co-host: Natalie—nurse practitioner and ...