Onboarding for Safety: Teaching Conflict Skills from Day One
For new healthcare employees, the orientation period represents a crucial window for establishing expectations, building essential skills, and forming habits ...
Education Hub
K4-12 School Safety Insights
Muscle Memory: The Key to Frontline Readiness in Crisis Scenarios
In high-stress situations, healthcare professionals don't rise to the level of their expectations—they fall to the level of their training. This reality ...
Learning Transfer in Healthcare: Making Training Stick Under Pressure
Healthcare organizations invest millions in staff training each year, yet many struggle with a persistent challenge: ensuring that skills learned in training ...
Most De-Escalation Trainings Fail—Here’s What Top Performing Systems Do
Despite significant investments in de-escalation training, many healthcare organizations continue to struggle with workplace violence prevention. The harsh ...
From HCAHPS to Harm Reduction: Why Communication is the Bridge
For hospital leaders, HCAHPS scores and workplace violence statistics often seem like disconnected metrics managed by different departments with different ...
From Conflict to Clinical Quality: A Framework for Hospital Leaders
Hospital leaders have traditionally viewed workplace conflict management and clinical quality improvement as separate domains with different methodologies, ...
How Leading Hospitals Measure the Success of Their De-Escalation Programs
As healthcare organizations increasingly invest in de-escalation training, a critical question emerges: How do we know if these programs are actually working? ...
Using Data to Drive Culture Change: Conflict Metrics that Matter
Creating lasting culture change around workplace violence prevention requires more than good intentions—it demands strategic use of data to drive awareness, ...
What Your Incident Reports Aren't Telling You About Workplace Conflict
In healthcare and other high-risk environments, incident reports serve as essential tools for tracking workplace violence and safety concerns. However, these ...
Are You Meeting OSHA & Joint Commission Workplace Violence Standards?
With regulatory scrutiny of workplace violence prevention intensifying, healthcare organizations face increasing pressure to demonstrate compliance with OSHA ...