Posts about Conflict Management (2)
Hospital Stays: How to reduce stress and increase patient satisfaction
A hospital is meant to be a place for healing but there is a wide range of issues that can get in the way of healing. These roadblocks can lead to longer patient stays, lower patient satisfaction, and even an increased incidence of death.
A Rope Breaks at its Thinnest Part
If there is anything that I have learned from all the tremendous mentors I’ve had in my career, it’s that wisdom is universal. Many truths transcend languages and cultures. For instance, there is a proverb in the Kenyan language that translates into English as, “A rope breaks at its thinnest part.” Sound familiar? Sort of like the saying, “A chain is only as strong as its weakest link.” In...
Conclusion: Now that we know....now what? - Book Excerpt
Enjoy this excerpt from one of our published books.
What’s So Special About A Greeting? - Podcast
Human Resources: Best Practice Policy Considerations - Book Excerpt
Enjoy this excerpt from one of our published books.
Fred Rogers Taught Me Everything I Know about Crisis Intervention
Stepping Onto The Stage - Podcast
Active Threat Prevention and Preparedness - Book Excerpt
Enjoy this excerpt from one of our published books.
Intervention and Engagement Skills - Book Excerpt
Enjoy this excerpt from one of our published books.