Allen Oelschlaeger / About Author
Allen is a conflict expert with a focus on creating safe and respectful workplaces. He is a creator of the Confidence in Conflict book series and podcast, leader of the company’s e-learning initiative, and authority on how to best train the psychomotor skill of conflict management. His background includes Wharton School MBA, University of Wisconsin faculty member, and leadership roles in the healthcare industry.
This entry is part three in a three part series from How to Best Train Contact Professionals. Click...
This entry is part two in a three part series from our published report How to Best Train Contact...