Vistelar's Conflict Management — Free Online Course
Prevent Burnout and Boost Patient Satisfaction – Master Conflict Management in Healthcare
Free Training Designed for Healthcare Professionals Committed to Safer, More Respectful Workplaces
Healthcare professionals face high-stakes conflicts every day – with patients, families, and even colleagues. Mismanaged conflict leads to burnout, poor outcomes, and safety risks.
This free, on-demand training gives you field-tested, practical strategies from Vistelar — the nation’s leader in conflict management — tailored to the unique challenges of healthcare.
Who This Is For
- Nurses, PAs, and physicians
- Hospital security and support staff
- Behavioral health professionals
- Healthcare HR & training managers
Access the Course
What You’ll Learn
- How to defuse confrontations with empathy and confidence
- Verbal defense tactics to reduce workplace violence
- Step-by-step scripts for redirecting anger, fear, and hostility
- Tools for trauma-informed communication — even under pressure
Used by hospitals and clinics nationwide.
What People Are Saying
Over the last 35 years, I have attended numerous training programs to help me deal with difficult people and stay safe. The Vistelar program is heads and shoulders the best of the bunch.
—Mike Cummings, Ret. Senior Vice President Security Loss Prevention, Aurora Healthcare
Vistelar is different. It’s training is easy to follow and gives the participants real options for both their personal safety AND that of the person in crisis. It’s just better!
—Bob Durand, Vice President, Security Training & Compliance
Confidence In Conflict Playbook: 12 Steps For Creating A Workplace That Is Incompatible With Conflict And Violence
