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1845 N. Farwell Ave. Milwaukee 53202

Unified Conflict Management System™

Tap into a systematic approach to workplace conflict management with trauma-responsive tactics that are easy to learn, remember, apply, and teach

Empower your team to safely and effectively identify, prevent, and mitigate all types of conflict, from simple disputes to physical violence.

The Vistelar Unified Conflict Management System

  • addresses the entire spectrum of human conflict
  • is based on the 6 C's of Conflict Management framework
  • emphasizes simplicity and universal application with all tactics
  • uses consistent principles, methods, and terminology across all training programs
  • is the outcome of over four decades of research and real-work experience, with frequent and ongoing enhancements
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Benefits Of Reducing Workplace Violence

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Enhance Customer Satisfaction and Outcomes

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Minimize Liability and Reputational Risks

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Decrease Injuries and Worker Compensation Claims

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Reduce Absenteeism, Poor Morale, and Turnover

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Improve Emotional, Physical, and Organizational Safety

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Lessen Lateral Violence (Workplace Bullying)

One-Minute Overview

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Implement A Workplace Conflict Management Plan

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Choose from two approaches to the delivery of our Unified Conflict Management System
 
This system can be delivered via the Traditional Approach to conflict management training or via our unique Content License Program
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Take advantage of our systematic approach to workplace conflict management

The Unified Conflict Management System addresses the entire spectrum of human conflict, from non-escalation to physical alternatives
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Benefit from Vistelar being focused on creating permanent changes in worker behavior
 
Training is scenario-driven and targeted to each worker tier. The Content License Program is delivered via a multi-phase/multi-year program

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Check out What our Clients are Saying about us

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Education
  
 
 Law-Enforcement
 

Our Licensees and Partners

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Licensee of non-escalation / de-escalation conflict management training curriculum

Transdev - The Mobility Company

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Corporate de-escalation training partner

International Parking & Mobility Institute

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Licensee of four categories of Vistelar conflict management training curriculum

Duke University Health System Police Department

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Corporate sponsor and conflict management content provider

International Association for Healthcare Security and Safety

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Licensee of eight categories of Vistelar conflict management training curriculum

Children's Hospital & Medical Center - Omaha

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Licensee of five categories of Vistelar conflict management training curriculum

Blackstone Consulting - Security Provider for Kaiser Permanente

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Licensee of three categories of Vistelar conflict management training curriculum

Milwaukee County Behavioral Health Division

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Licensee of six categories of Vistelar conflict management training curriculum

University of Arkansas For Medical Sciences

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Licensee of two categories of Vistelar conflict management training curriculum

MercyOne Integrated Health System

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Corporate de-escalation training partner

International Association of Campus Law Enforcement Administrators

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Licensee of three categories of Vistelar conflict management training curriculum

Wisconsin Community Services

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Licensee of non-escalation / de-escalation conflict management training curriculum

University of California, Berkeley

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Licensee of three categories of Vistelar conflict management training curriculum

Fidelity Investments

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Corporate de-escalation training partner

National Retail Federation - Loss Prevention

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Licensee of two categories of Vistelar conflict management training curriculum

School District of South Milwaukee

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Licensee of non-escalation / de-escalation conflict management training curriculum

Asheville Police Department

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Partners in development of a IADLEST certified de-escalation training curriculum

VirTra De-Escalation Training Simulators

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Licensee of non-escalation / de-escalation conflict management training curriculum

Ada County, Idaho

Review Class Evaluations From Over 1,000 Emergency Department Personnel At A Midwest Multi-Hospital Healthcare System

 

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University of Wisconsin-Milwaukee Research

Two-Year Evaluation of Verbal and Physical Conflict Management Training at a Psychiatric Facility

Results from organization-wide training initiative to address workplace violence challenges, which included

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verbal and physical assaults by patients

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lateral violence (i.e., workplace bullying) among staff

Results With Patient Care Staff

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Staff use of the Vistelar non-escalation, de-escalation, and crisis management tactics at two years
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Reported effectiveness of the Vistelar conflict and crisis management tactics at two years

 

What’s Next?

Schedule a Discovery Call With a Conflict Management Expert