University of Wisconsin — Milwaukee Research
At two years:
- 92.8% of staff continued use of skills taught
- 91.4% reported effectiveness of used skills
- Highest satisfaction survey scores in 15 years
Optimizes the safety of staff and visitors
Reduces training time and avoids handoff failures
Maximizes training effectiveness
Meets workplace violence prevention standards
Designed for complex healthcare environments, including hospitals and health systems where conflict spans clinical, operational, and security roles.
Applied in K–12 settings to support staff in managing everyday conflict, escalation, and safety concerns in school environments.
Used in public-facing workplaces where staff regularly encounter conflict, escalation, and safety challenges involving customers, clients, or the public.
At two years:
At two years, healthcare system saw reduction in:
At 20 months:
At 12 months:
Eliminates inflexibility,
re-certifications, and repeated material purchases.
Experience by staff as their own training program — not a vendor's
Evidence-based training designed to produce durable behavior change.
One enterprise-wide system rather than disconnected vendor solutions