Posting Date: 12/26/2025

Location: 100% Remote with standard USA business hours.

Status: Full-time, Exempt

Reports to: Senior Program Manager

Salary Range: 65-85k

Start time Goal: March 1, 2025

Position Summary

The Content Program Coordinator oversees the content lifecycle for Vistelar’s internal and external training materials, ensuring alignment with brand, regulatory, and strategic priorities. This role will play a key part in the initial assessment, setup, and implementation of a new Content Management System (CMS) and will manage processes for ongoing governance, review cycles, and content optimization.

This position is ideal for a dynamic, tech-savvy professional with exceptional project management and problem-solving skills who thrives on improving processes, optimizing operations, and ensuring consistent, high-quality content delivery.

KEY RESPONSIBILITIES

Content Lifecycle Management

• Oversee the assignment and management of content through triggered and scheduled review cycles.
• Manage the process to align existing content with brand standards and style guidelines.
• Coordinate client customization requests for training content.

CMS Selection, Setup, and Implementation

• Support CMS configuration, including tagging, version control, and access permissions, and assist in any remaining selection activities as needed.
• Upload and organize content in the CMS using metadata and version control.
• Manage file structures, access protocols, and content governance workflows. 

Content Audit and Organization

• Conduct a comprehensive inventory of all existing content (electronic and print).
• Organize content by type, audience, and lifecycle status.
• Identify priority content for immediate review and updates.
• Track content review cycles and approval workflows 

Style Guide and Brand Alignment

• Contribute to the development and maintenance of a content style guide covering brand voice, tone, formatting, and visual standards (logos, colors, typography).
• Incorporate accessibility and plain language best practices into processes and workflows. 

Governance, Optimization, and Reporting

• Support the creation and maintenance of a full content governance framework, including approval workflows, archiving, and retirement protocols.
• Assist in tracking strategic alignment between training content and organizational goals, including regulatory compliance and client outcomes.
• Develop content usage and performance reports and dashboards.
• Stakeholder Engagement and Process Improvement
• Support the establishment and sustainment of a Customer Advisory Board to guide content relevance and effectiveness.
• Collaborate with subject matter experts, content designers, and training leaders to ensure accuracy and consistency across all content.
• Manage processes and workflows for content creation, review, publishing, and archiving. 

REQUIRED QUALIFICATIONS

• Minimum of 3 years of successful experience in project coordination or project management with a track record of driving efficiency and innovation.
• Demonstrated ability to manage complex schedules, coordinate multiple stakeholders, and meet deadlines.
• Demonstrated proficiency with Microsoft 365 and Google Workspace.
• Strong organizational skills with attention to detail and quality control. 

PREFERRED QUALIFICATIONS

• Project management certification or college degree in a relevant field (e.g., project management, education, business)
• Experience with data modeling, measuring and reporting on key performance indicators (KPIs), and enterprise-level workflow automation to evaluate and improve program outcomes 

KEY COMPETENCIES

• Project Management – Consistently delivers training programs on time and within scope while balancing competing priorities.
• Process Improvement – Identifies at least three workflow enhancements annually that increase efficiency or reduce operational errors.
• Collaboration – Demonstrates effective teamwork by achieving project milestones in coordination with internal teams, clients, and external vendors.
• Adaptability – Successfully adjusts project plans or delivery methods in response to shifting priorities or client needs without missing deadlines.
• Problem-Solving – Resolves at least 90% of logistical or operational issues independently while maintaining client satisfaction.
• Technical Proficiency – Applies Microsoft 365, Google Workspace, and other approved tools to execute assigned tasks with 95% accuracy and minimal rework.
• Communication – Produces clear, concise, and accurate written and verbal communications, meeting deadlines for all client- and team-facing deliverables.

WORKING CONDITIONS

Remote position with standard business hours. Frequent use of computer and virtual collaboration tools.

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.