The Joint Commission Just Made Workplace Violence Training Mandatory. Is Your Hospital Ready?
Posts about Healthcare
Vistelar Joins Minnesota Hospital Association as Endorsed Business Partner
The Minnesota Hospital Association (MHA) has selected Vistelar, LLC as an Endorsed Business Partner (EBP), recognizing the company's leadership in helping healthcare organizations prevent workplace violence and improve staff safety.
The MHA Endorsed Business Partner program identifies best-in-class, innovative organizations through a rigorous vetting process designed to match member needs...
De-Escalation vs. Non-Escalation: Understanding the Critical Difference in Healthcare Conflict Management
When healthcare organizations invest in workplace violence prevention training, they often use the term “de-escalation” as an umbrella term for the approach to both prevention and intervention. However, understanding the difference between a preventative approach, “non-escalation”, and an intervention approach, “de-escalation”, is crucial for building truly effective conflict management programs....
Meeker Memorial Hospital Strengthens Workplace Safety with Vistelar Partnership
Agreement provides verbal and physical conflict management training to all Meeker staff
Key Takeaways from Vistelar’s October Webinar
In this October webinar, Dave Young discussed how Patient Care Safety Monitors play a critical role in suicide prevention. The session focused on how these team members help identify early warning signs, maintain patient dignity during high-risk situations, and support clinical teams through consistent presence and effective communication. Presenters also shared practical strategies and...
Good Speak: Non-Escalation Strategies for Healthcare—Podcast
“Good Speak: Non-Escalation Strategies for Healthcare” — Episode 35
Co-host: Marcus—former healthcare security director
Co-host: Natalie—nurse practitioner and clinical team leader
Subscribe to our podcast on Apple Podcasts or Spotify
Seconds Matter—Emergency Response, Self-Care, and Staying Ready
This article is Part 3 of a three-part series on the importance of Patient Care Safety Monitors. Click here to read Part 1, or click here to read Part 2.
Every second counts in a suicide prevention crisis. For Patient Care Safety Monitors, knowing exactly what to do—and staying mentally and emotionally prepared to do it—can be the difference between life and loss. This final article explores...
Beyond the Chart—How Communication & Documentation Save Lives
This article is Part 2 of a three-part series on the importance of Patient Care Safety Monitors. Click here to read Part 1, or click here to read Part 3.
Patient Care Safety Monitors do far more than watch. Every word they speak and every note they write can calm fear, expose risk, and even prevent tragedy. When monitors pair trauma-informed communication with clear, factual documentation, they...
Understanding the Role of Patient Care Safety Monitors
This article is Part 1 of a three-part series on the importance of Patient Care Safety Monitors.Click here to read Part 2, or click here to read Part 3 .
In today's healthcare environment, the role of Patient Care Safety Monitors has become increasingly vital, especially in preventing suicide and ensuring the safety of emotionally distressed patients. These professionals are far more than...
Beyond Words: Mastering Non-Verbal Communication in Medical Settings
In healthcare environments, what you don't say can be just as powerful as what you do say. Research shows that approximately 93% of communication is affected by body language and non-verbal cues, making your silent signals a critical component of patient care. For healthcare professionals, mastering non-verbal communication isn't just about improving patient satisfaction—it's about creating...