Verbal Defense ROI: How Communication Training Reduces Liability Costs
In an increasingly litigious healthcare environment, organizations face growing exposure to liability claims related to workplace interactions. From patient ...
Healthcare Hub
Workplace Violence Prevention Insights
Healthcare-focused insights on prevention, de-escalation, behavioral response, and staff safety.
Reducing Workplace Violence to Improve Staff Safety & Retention
Amid the ongoing healthcare staffing crisis, organizations cannot afford to overlook one of the most significant drivers of turnover–– workplace violence. With ...
Vistelar Raises the Bar on Workplace Violence Training
In today's healthcare landscape, de-escalation training has evolved from a recommended practice to an essential compliance requirement. The alarming rise in ...
You Can Be Compassionate and Safe at the Same Time
Nurses embody compassion, empathy, and love in their everyday interactions with patients, making them an indispensable part of healthcare. However, their ...
Active Assailants in Healthcare—Podcast
“ Active Assailants in Healthcare: The Pros, Cons and Ethics of Run, Hide, Fight Training ” Host: Lisa Terry Guests: Stephanie Doty, MSN, MBA, RN, CHSP, CPHRM, ...
Going Beyond the Use of Force in Healthcare—Podcast
“ Going Beyond the Use of Force in Healthcare ” Host: Lisa Terry Guests: Jill Weisensel, M.S., Tony York, CPP, CHPA, Robert Whiteside, CHPA, and Thomas Smith, ...
Caring Hurts: Study Shows What Nurses Already Know About Work-Related Stress
A lecture I once gave at a nursing conference about workplace violence, hosted by the Marquette University College of Nursing, was followed by a vigorous ...
Preventing Workplace Violence In Healthcare
When you hear the term "Workplace Violence," your mind probably shifts to thoughts of a physical altercation. However, you may be surprised to learn that ...
Four Safety Benefits to Implementing Trauma Informed Care
For those of us that work in social services, education, and healthcare, trauma informed care is a concept that is familiar. Other terms used to describe this ...
Patient v. Employee Satisfaction: A balancing act for HR
A busy urban psychiatric hospital sends employee satisfaction scores through the roof while increasing patient safety at the same time. How is this possible? ...