A hospital is meant to be a place for healing but there is a wide range of issues that can get in the way of healing. These roadblocks can lead to longer patient stays, lower patient satisfaction, and even an increased incidence of death.
Posts about Conflict Management (11)
A Rope Breaks at its Thinnest Part
If there is anything that I have learned from all the tremendous mentors I’ve had in my career, it’s that wisdom is universal. Many truths transcend languages and cultures. For instance, there is a proverb in the Kenyan language that translates into English as, “A rope breaks at its thinnest part.” Sound familiar? Sort of like the saying, “A chain is only as strong as its weakest link.” In...
Conclusion: Now that we know...now what?—Book Excerpt
Enjoy this excerpt from one of our published books.
What’s So Special About A Greeting?—Podcast
Human Resources: Best Practice Policy Considerations—Book Excerpt
Enjoy this excerpt from one of our published books.
Fred Rogers Taught Me Everything I Know about Crisis Intervention
Stepping Onto The Stage—Podcast
Active Threat Prevention and Preparedness—Book Excerpt
Enjoy this excerpt from one of our published books.
Intervention and Engagement Skills—Book Excerpt
Enjoy this excerpt from one of our published books.
Treading Water: The American Legacy of Treatment by Incarceration
The challenges of providing care and even for the basic human needs of mentally ill and cognitively disabled people are nothing new. Nor are the many well-meaning attempts to address this difficult and multifaceted problem. Still, in the present age of staggering advances in technology, medicine, physics, and a renewed exploration of space, we are struggling for answers about how best to manage...

