Personal Protection — Do You Know What to Look For To Stay Safe?
The old saying, “You speak volumes before the first word is spoken,” couldn’t be truer! As a personal safety expert and defensive tactics trainer with over 30 ...
Vistelar Insights
Building Safe And Respectful Workplaces
Understanding Workplace Violence on a Deeper Level—Book Excerpt
Enjoy this excerpt from one of our published books. Chapter 2 Understanding Workplace violence on a deeper level No one wants to recognize (or admit) that they ...
Listening to the Hand
Although much of crisis intervention or de-escalation concentrates on the spoken word, the reality is often what we say is not nearly as important as how we ...
Lateral Violence as Part of Workplace Violence—Book Excerpt
Enjoy this excerpt from one of our published books.
The Role of Conflict Management Training in Stellar Customer Service
Let me make a bold statement — today just two attributes drive the success of any organization. Yes, just two. What are they? Well, before I disclose them, let ...