Grabs are dangerous! Whether the attacker is naked or otherwise
The real danger is not knowing what will happen after you are grabbed. Healthcare environments personal, private, and confined spaces, so being grabbed is a ...
Vistelar Insights
Building Safe And Respectful Workplaces
The Eye-Rolling Patient: What to do
If you work in healthcare spending long days with inpatients, then you probably know all too well about eye-rolling. Should we do something about it? What can ...
Hospital Stays: How to reduce stress and increase patient satisfaction
A hospital is meant to be a place for healing but there is a wide range of issues that can get in the way of healing. These roadblocks can lead to longer ...
A Rope Breaks at its Thinnest Part
If there is anything that I have learned from all the tremendous mentors I’ve had in my career, it’s that wisdom is universal. Many truths transcend languages ...
Healthcare Workplace Violence: Joint Commission, OSHA aligned training
Recommendations For An Effective WPV Safety and Health Training Program That Is In Alignment With Joint Commission and OSHA Guidelines Workplace violence (WPV) ...
I can’t believe you bit my ear off!
Just like spitting, biting is a degrading form of assault, besides being very painful, frightening, and dangerous. These assaults can be due to a patient being ...
Treading Water: The American Legacy of Treatment by Incarceration
The challenges of providing care and even for the basic human needs of mentally ill and cognitively disabled people are nothing new. Nor are the many ...
How To Best Train Contact Professionals—Part One
Contact professionals spend the vast majority of their time directly interacting with the general public or their organization’s customers or clients.
Respond as a Team or React Like a Mob: The importance of training
Everyday, hospital emergency departments (ED) receive patients and visitors experiencing extreme levels of emotional and/or physical trauma, whether it’s at a ...
Don't Lose When You Are on The Ground
In Healthcare the areas you work in are closed and confined spaces. Getting tripped, pushed, or tackled to the ground, or grabbed in the front or behind and ...