Amid the ongoing healthcare staffing crisis, organizations cannot afford to overlook one of the most significant drivers of turnover–– workplace violence. With nearly one in four nurses reporting being physically assaulted at work and many more experiencing verbal abuse, healthcare organizations face a direct connection between workplace safety and staff retention.
In today's healthcare landscape, de-escalation training has evolved from a recommended practice to an essential compliance requirement. The alarming rise in workplace violence incidents against healthcare workers has prompted regulatory bodies to implement increasingly stringent standards and requirements.
Nurses embody compassion, empathy, and love in their everyday interactions with patients, making them an indispensable part of healthcare. However, their safety is often compromised in the line of duty, particularly in today's climate of heightened tensions and workplace violence. As a former U.S. Marine Corps veteran and someone who grew up in a violent environment, I’ve seen firsthand the...
This entry is part three in a three part series from How to Best Train Contact Professionals. Click here to read part 1 of 3, or click here to read part 2 of 3.
This entry is part two in a three part series from our published report How to Best Train Contact Professionals. Check out our blog to catch the rest of the article.
A lecture I once gave at a nursing conference about workplace violence, hosted by the Marquette University College of Nursing, was followed by a vigorous question and answer session. After fielding a few questions, I noticed a woman in the front row sheepishly raising her hand. Frankly, she looked shell-shocked.
Her expression was blank and her eyes were wet with tears on the edge of spilling...
When you hear the term "Workplace Violence," your mind probably shifts to thoughts of a physical altercation. However, you may be surprised to learn that workplace violence incorporates much more than fistfights and physical abuse. It also includes the mere threat of violence as well as verbal and psychological abuse. Any one of these actions can have detrimental long-term effects on a person's...
The real danger is not knowing what will happen after you are grabbed. Healthcare environments personal, private, and confined spaces, so being grabbed is a common danger all healthcare professionals face. Click here to read an example: ER nurse at The Villages hospital attacked by naked man
