Blog | Vistelar (14)

The Basketball Coach + The Universal Greeting—Book Excerpt

Chapter 4 Confidence In Conflict for Healthcare Professionals Featured Image

Joel Lashley Mar 13, 2023 8:00:00 AM

Enjoy this excerpt from one of our published books.

If You Didn't Write it down, It Never Happened—Book Excerpt

Chapter 9 from Confidence in Conflict for Healthcare Professionals by Joel Lashley

Joel Lashley Mar 10, 2023 8:00:00 AM

Enjoy this excerpt from one of our published books.

Is Everything Okay, Doctor? When Word Based Tactics Fail

Chapter 7 from Confidence in Conflict for Healthcare Professionals by Joel Lashley

Joel Lashley Mar 9, 2023 2:36:55 PM

Enjoy this excerpt from one of our published books.

I can’t believe you bit my ear off!

Dave Young Mar 9, 2023 8:00:00 AM

Intervention and Engagement Skills—Book Excerpt

Jill Weisensel Mar 8, 2023 12:09:48 PM

Enjoy this excerpt from one of our published books.

I Hear You're Upset, But…Redirections - Persuasion Sequence—Book Excerpt

Chapter 6 from Confidence in Conflict for Healthcare Professionals by Joel Lashley

Joel Lashley Feb 22, 2023 8:00:00 AM

Enjoy this excerpt from one of our published books.

Treading Water: The American Legacy of Treatment by Incarceration

Joel Lashley Feb 17, 2023 8:00:00 AM

The challenges of providing care and even for the basic human needs of mentally ill and cognitively disabled people are nothing new. Nor are the many well-meaning attempts to address this difficult and multifaceted problem. Still, in the present age of staggering advances in technology, medicine, physics, and a renewed exploration of space, we are struggling for answers about how best to manage...

How To Best Train Contact Professionals—Part One

How To Best Train Contact Professionals (Part 1) featured image

Allen Oelschlaeger Feb 14, 2023 3:25:28 PM

Contact professionals spend the vast majority of their time directly interacting with the general public or their organization’s customers or clients.