Vistelar Insights

The Cold Supper Tray + Beyond Active Listening—Book Excerpt

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Fred Rogers Taught Me Everything I Know about Crisis Intervention

When Mr. Roger’s Neighborhood first aired on public television, I was seven years old. I remember seeing it for the first time and thinking, “This show is for ...

Stepping Onto The Stage—Podcast

“Stepping onto the Stage” - Episode 6 Host: Al Oelschlaeger Guest: Jim Lezala Subscribe to our podcast on Apple Podcasts, Stitcher, Google Play or YouTube. In ...

Active Threat Prevention and Preparedness—Book Excerpt

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The Basketball Coach + The Universal Greeting—Book Excerpt

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If You Didn't Write it down, It Never Happened—Book Excerpt

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Is Everything Okay, Doctor? When Word Based Tactics Fail

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I can’t believe you bit my ear off!

Just like spitting, biting is a degrading form of assault, besides being very painful, frightening, and dangerous. These assaults can be due to a patient being ...

Intervention and Engagement Skills—Book Excerpt

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I Hear You're Upset, But…Redirections - Persuasion Sequence—Book Excerpt

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