Contact professionals spend the vast majority of their time directly interacting with the general public or their organization’s customers or clients.
How To Best Train Contact Professionals (Part One)
Blog Posts of Allen Oelschlaeger
Allen is a conflict expert with a focus on creating safe and respectful workplaces. He is a creator of the Confidence in Conflict book series and podcast, leader of the company’s e-learning initiative, and authority on how to best train the psychomotor skill of conflict management. His background includes Wharton School MBA, University of Wisconsin faculty member, and leadership roles in the healthcare industry.
Empathy as a Strategy for Safety - Podcast
Healthcare is a High-Stakes Profession - Podcast
Fix This One Thing to Fix Most Organizational Performance Issues
I’m writing a new book and my research has caused me to reflect on the problems I’ve seen over the last 40 years that have most significantly impacted organizational performance.
What I’ve come up with is a pretty interesting list.
I’ve worked at a wide range of companies, spanning Fortune 500 companies to venture-funded startups, and the issues on my list have shown their ugly faces repeatedly...
How Do You Train-the-Trainer?
Psychomotor Skill Training: How to Optimize Learning - Part 2
“Psychomotor Skill Training: How to Optimize Learning 2”
Host: Al Oeschlaeger, Vistelar
Guest: Randy Revling
Subscribe to our podcast on Apple Podcasts, Stitcher, Google Play or YouTube
New book offers immediately actionable strategies for eliminating workplace toxicity
Milwaukee, Wis. November 3, 2022 With her latest book — Ending Lateral Violence: Creating emotionally and physically safe workplaces — author Jill Weisensel holds nothing back in calling out such behaviors as bullying, hazing, isolation, harassment, gossiping, exclusion, intimidation, coercion, prejudicial comments, and inappropriate jokes and providing a roadmap for recognizing, preventing,...
Psychomotor Skill Training: How to Optimize Learning - Part 1
“Psychomotor Skill Training: How to Optimize Learning”
(This is the first episode in a two-part series. To listen to the next episode click here.)
In this episode, Allen Oelschlaeger is joined by Gerard O’Dea from Dyna
mis (https://www.dynamis.training), a UK conflict management training company and Professor Chris Cushion from Loughborough University (...
Officers with APD attend course on combating conflict
Back in February of 2018, KVUE ABC did a story about Vistelar's training program for the Austin Police Department. Click the image below to read the article and watch a video about this training experience!
MBPD Officers Receive De-Escalation Training
Back in August of 2018, WMBF News did a story about Vistelar's training program for the MBPD in Myrtle Beach. Click the image below to read the article and watch a video of what we do!