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Confidence In Conflict Playbook
Discover how to effectively manage violence in the workplace
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Vistelar Training Program Summaries
Download a one/two-page summary for each of our training programs
Confidence In Conflict Book Chapters
Download chapters from our Confidence In Conflict books
Foundational Training - 12 Elements
Non-Escalation, De-Escalation, and Crisis Management Overview
Conflict is Inevitable, But It Can Be Managed
Learn how to address the problems of poorly-managed conflict
Virtual Instructor-Led Training
Watch video explaining how Vistelar provides remote training
Licensing, Training, and Consulting
Watch video about our conflict management solutions
One Thing That You Must Manage Well
Learn how conflict can negatively impact your organization
How Vistelar Can Help Your Organization
Learn how we address the entire spectrum of human conflict
The 6 C's of Conflict Management
Learn about this systematic framework for managing conflict
Keeping Yourself and Others Safe
Watch this webinar we did for the Boston chapter of IAHSS
Level 2 Tactics for Physical Stabilization
Watch this webinar that we did for the Maryland chapter of IAHSS
Listen To Our Latest Podcast
Listen to an episode of the Confidence In Conflict podcast
Unarmed but Not Unprepared
Practical Response Strategies for Active Assailant Incidents in Healthcare Settings
Physical Stabilization
The Importance of Communicating and Monitoring During Physical Stabilization
The Position on Prone
Rethinking Prone Restraints: Advancing Safer, Trauma-Informed Behavioral Healthcare
The Power of Pause
Mastering the Art of Debriefing
Surviving as a Hostage
During an Active Assailant Attack in Healthcare
The Watchful Eye
A Three-Part Guide for Patient Care Safety Monitors in Suicide Prevention
Seeking the Story Behind the Behavior
Using BERT at a Children's Hospital