Verbal Defense ROI: How Communication Training Reduces Liability Costs
In an increasingly litigious healthcare environment, organizations face growing exposure to liability claims related to workplace interactions. From patient ...
Vistelar Insights
Building Safe And Respectful Workplaces
Reducing Workplace Violence to Improve Staff Safety & Retention
Amid the ongoing healthcare staffing crisis, organizations cannot afford to overlook one of the most significant drivers of turnover–– workplace violence. With ...
Vistelar Raises the Bar on Workplace Violence Training
In today's healthcare landscape, de-escalation training has evolved from a recommended practice to an essential compliance requirement. The alarming rise in ...
Active Assailants in Healthcare—Podcast
“ Active Assailants in Healthcare: The Pros, Cons and Ethics of Run, Hide, Fight Training ” Host: Lisa Terry Guests: Stephanie Doty, MSN, MBA, RN, CHSP, CPHRM, ...
Going Beyond the Use of Force in Healthcare—Podcast
“ Going Beyond the Use of Force in Healthcare ” Host: Lisa Terry Guests: Jill Weisensel, M.S., Tony York, CPP, CHPA, Robert Whiteside, CHPA, and Thomas Smith, ...
How to best train contact professionals—Part Three
This entry is part three in a three part series from How to Best Train Contact Professionals. Click here to read part 1 of 3, or click here to read part 2 of 3.
How to best train contact professionals—Part two
This entry is part two in a three part series from our published report How to Best Train Contact Professionals. Check out our blog to catch the rest of the ...
'What’s in it for Me?' – Tips for Starting Your Training Off Right
We’ve all been there. A training session at work is about to start. A session that everybody in the room has been told to attend by a supervisor. You wonder, ...
Caring Hurts: Study Shows What Nurses Already Know About Work-Related Stress
A lecture I once gave at a nursing conference about workplace violence, hosted by the Marquette University College of Nursing, was followed by a vigorous ...
How to manage intra-organizational conflict—Part Two—Podcast
“How to Manage Intra-Organizational Conflict - Part Two ” - Episode 17 Host: Allen Oeschlaeger Guest: Dr. Jim Bohn Subscribe to our podcast on Apple Podcasts, ...