In today's healthcare landscape, de-escalation training has evolved from a recommended practice to an essential compliance requirement. The alarming rise in workplace violence incidents against healthcare workers has prompted regulatory bodies to implement increasingly stringent standards and requirements.
Host: Lisa Terry
Guests: Stephanie Doty, MSN, MBA, RN, CHSP, CPHRM, Doug Kohlsdorf, CPP, Karen Garvey, MPA/HCN, BSN, DFASHRM, CHPHRM, CPPS, Michael Dunning, CHPA.
To watch the podcast discussion of this video, click here.
Host: Lisa Terry
Guests: Jill Weisensel, M.S., Tony York, CPP, CHPA, Robert Whiteside, CHPA, and Thomas Smith, CHPA, CPP.
To watch the podcast discussion of this video, click here.
This entry is part three in a three part series from How to Best Train Contact Professionals. Click here to read part 1 of 3, or click here to read part 2 of 3.
This entry is part two in a three part series from our published report How to Best Train Contact Professionals. Check out our blog to catch the rest of the article.
A lecture I once gave at a nursing conference about workplace violence, hosted by the Marquette University College of Nursing, was followed by a vigorous question and answer session. After fielding a few questions, I noticed a woman in the front row sheepishly raising her hand. Frankly, she looked shell-shocked.
Her expression was blank and her eyes were wet with tears on the edge of spilling...
“How to Manage Intra-Organizational Conflict - Part Two ” - Episode 17
Host: Allen Oeschlaeger
Guest: Dr. Jim Bohn
“Improve Your Institution's Responses to Mental Health Crises ” - Episode 21
Host: Brine Hamilton, CHPA
Guests: Joel Lashley and Gary Klugiewicz
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