Ending Silence: Addressing Lateral Violence with Better Communication
While healthcare organizations increasingly recognize and address patient and visitor aggression, a more insidious form of workplace violence often remains ...
Vistelar Insights
Building Safe And Respectful Workplaces
How a Respectful Culture Reduces Turnover & Improves Patient Outcomes
In today's challenging healthcare environment, organizations face twin challenges: unsustainable staff turnover rates and pressure to improve patient outcomes. ...
How to Redirect with Confidence — Podcast
“How to Redirect with Confidence” — Episode 28 Co-host: Marcus—former healthcare security director Co-host: Natalie—nurse practitioner and clinical team leader ...
What Simulation-Based Conflict Training Can Teach Healthcare Systems
Healthcare has embraced simulation as a cornerstone of clinical education, using realistic scenarios to build critical thinking, procedural skills, and team ...
Onboarding for Safety: Teaching Conflict Skills from Day One
For new healthcare employees, the orientation period represents a crucial window for establishing expectations, building essential skills, and forming habits ...
Muscle Memory: The Key to Frontline Readiness in Crisis Scenarios
In high-stress situations, healthcare professionals don't rise to the level of their expectations—they fall to the level of their training. This reality ...
Learning Transfer in Healthcare: Making Training Stick Under Pressure
Healthcare organizations invest millions in staff training each year, yet many struggle with a persistent challenge: ensuring that skills learned in training ...
Post-incident Recovery: The Forgotten Skill — Podcast
“Post-Incident Recovery: The Forgotten Skill” — Episode 27 Co-host: Marcus—former healthcare security director Co-host: Natalie—nurse practitioner and clinical ...
Most De-Escalation Trainings Fail—Here’s What Top Performing Systems Do
Despite significant investments in de-escalation training, many healthcare organizations continue to struggle with workplace violence prevention. The harsh ...
From HCAHPS to Harm Reduction: Why Communication is the Bridge
For hospital leaders, HCAHPS scores and workplace violence statistics often seem like disconnected metrics managed by different departments with different ...