It is amazing how angry someone can get over a $20 parking citation. When the fine is higher and the car is being towed, it is even worse. Enforcing parking regulations provides safe streets and supports businesses and residents in creating parking availability. It is our duty to give our Parking Enforcement staff, doing this important service, all the tools necessary to be as safe as possible.

Vistelar is uniquely talented to train our staff as they take a holistic approach looking at all aspects of the Parking Enforcement Officer position. Prior to creating our training program they thoroughly investigated the PEO position individualizing their vast knowledge of customer service and de-escalation techniques specifically to the Parking Enforcement Officer position. As a Manager I feel good in knowing that we have provided our staff with quality training that makes them safer.