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1845 N. Farwell Ave. Milwaukee 53202


Welcome Members of the International Association of Campus Law Enforcement Administrators

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Building Safe and Respectful Workplaces

Vistelar is a licensing, training, and consulting institute with a mission of building safe and respectful workplaces by providing verbal and physical conflict management solutions.

Virtual Instructor Training Now Available At IACLEA Member Discount Rates

(use promo code: iaclea2022vilt)

... or, to register for an IACLEA-member-only class, CLICK HERE.
July 18, 19, 21, and 22

Scroll down to learn more about this course

Call 877-690-8230 if you have questions

All classes are held Monday, Tuesday, Thursday, and Friday from 10:00 AM to 2:00 PM on these dates:

May 9, 10, 12, & 13

June 6, 7, 9, & 10    July 11, 12, 14, & 15

August 8, 9, 11, & 12    Sept. 12, 13, 15, & 16

Oct. 10, 11, 13, & 14    Nov. 14, 15, 17, & 18

Dec. 5, 6, 8, & 9



Become authorized to teach our foundational non-physical conflict management training program

Type:             Instructor

Format:        Virtual Instructor-Led

Price:            Regular Price: $1,497 Per Person
                        IACLEA Member Price: $1,297

Audience:  Anyone who wants to be authorized to teach this conflict management course within their organization


The focus of this training is on predicting and preventing conflict (non-escalation), reducing challenging behaviors before they become violent (de-escalation), and interacting with people who have lost their ability to make safe decisions and control their behavior due to cognitive challenges or mental illness (crisis management).

Problems Addressed

  • Gateway behaviors to violence (i.e., disrespectful or threatening actions)
  • Questioning or refusing requests
  • Verbal confrontations and anger
  • Threats to emotional or physical safety
  • Inability to cope due to situational crisis, cognitive challenges, or mental illness
  • At-risk behaviors that could result in harm to self or others

What You Will Learn

  • Identify gateway behaviors that can be a precursor to violence
  • Recognize threat indicators that may compromise safety
  • Engage with others in ways to maximize safety without unnecessary escalation
  • Resolve refusals and de-escalate verbal confrontations
  • Stay safe and promote recovery in crisis situations
  • Recognize when verbal methods have failed and it is necessary to take further action
  • Take appropriate action when aggression or violence compromises safety
  • End interactions better than they started and with a positive foundation for future contact
  • Articulate the reasons for taking action


In advance of the class starting, you will be mailed the following:

  • Participant Workbook
  • Instructor Workbook
  • Vistelar Framework Cards

Registration Ends Seven Days Before Class Start

Note: you must sign an Instructor Agreement before the start of class. In your registration-confirmation email, you will receive a link to an online version of this agreement that you can digitally sign.