Celebrating Emergency Nurses
We see you. We thank you for all you do.

Key Takeaways: Your Role Saves Lives
- Observation = protection
- Communication = trust
- Documentation = safety + legal defense
- Emergency readiness + self-care = sustained effectiveness
- “When you protect yourself, you protect your patients.”
Downloadable Resources:
🔗 Patient Care Safety Monitor Simulation — Debrief Guide
🔗 Patient Care Safety Monitor — Safety Pledge
Related Three-Part Blog Series:
Part 1: Understanding the Role of Patient Care Safety Monitors
Part 2: Beyond the Chart—How Communication & Documentation Save Lives
Part 3:Seconds Matter—Emergency Response, Self-Care, and Staying Ready
Conflict is not part of the job.
Managing it is a skill set.
Emergency nurses were trained for the emergency.
Not for the conflict that comes with it.
Vistelar teaches emergency nurses to prevent conflict, not just absorb it.
Skills that hold up at triage, at the bedside, and at three in the morning.
It starts before the first word.
Most training begins once someone is already escalating. Vistelar teaches non-escalation: how presence, positioning, and approach influence whether a situation escalates at all.
The entire conflict spectrum in one system.
From a tense exchange through crisis and physical intervention, Vistelar training gives every role the same principles and language across every role, so you, the tech, the charge nurse, and security are not improvising four different responses to the same patient.
92.8% of staff
continued using non-escalation skills two years after training
Source: University of Wisconsin–Milwaukee
EXCLUSIVE ENA OFFER:
Our Full Conflict Management for Healthcare Online On-Demand Course
Complimentary Now-October 17
Upcoming Webinar
Compliance is the floor, not the finish line.
Join us for our upcoming webinar where you will learn how to build a program that meets compliance requirements and the advantages of going beyond the minimum.
In this session, participants will be able to complete a rapid self-assessment of their own program.
Regulatory Compliance Fades; Culture Sticks:
Building a Sustainable Workplace Violence Prevention Program
Thursday, October 15 | Noon to 1:00 PM Central
To get Dave Young’s book, Protecting | Patients and Staff: Unarmed Response to Active Shooters in Healthcare | The Playbook for Survival, click on the link to purchase it for a $5 discount and FREE shipping (normally $24.97 + cost of shipping). To get the full discount, simply choose the shipping option shown and it will automatically apply to the final price.


